Customer Care Centers
Chicago Lighthouse customer care centers provide more than 400 permanent jobs for people who are blind, visually impaired, disabled and Veterans. Based on a model of social enterprise, our customer care centers provide meaningful career opportunities for individuals facing barriers to employment, while earning revenues to supplement other Lighthouse programs and services. This model creates greater self-sufficiency and sustainability as an organization, allowing us to continually meet the growing and diverse needs of our patients, clients and employees.
Currently, we hold call center contracts with the Illinois Tollway Authority, University of Illinois Hospital & Health Sciences System, Advocate Health Care, Illinois Joining Forces and Illinois Department of Financial and Professional Regulation. Employment opportunities are available at all levels of experience, with a focus on professional development, retention and advancement. Accessibility software and environmental adjustments are made available to all employees to ensure an equal opportunity work environment.
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