Patient Referrals

We welcome referrals for patients suffering from a loss of vision or visual field in both eyes that cannot be restored by standard eyeglasses, contact lenses, medicine or surgery, and interferes with the individual’s ability to perform one or more desired visual tasks such as reading printed material, seeing street signs or recognizing faces.

We accept referrals online, by fax or by mail.

Submit online:

If you are using the Vision Refer service for the first time, please follow the instructions below. Otherwise, log in with your Vision Refer account and submit a referral.

The Vision Refer application is secure and HIPAA compliant.

  1. Navigate to Vision Refer
  2. Click on “Create Account”
  3. Fill out all fields in the form
  4. In the email that was sent, click “Confirm Email”
  5. Sign in
  6. Set preferred agency to “Chicago Lighthouse”
    • Select the menu dropdown located in the top right corner of the screen
    • Click “Profile”
    • Click the “Edit” button to edit your profile
    • Choose “Chicago Lighthouse” in the Preferred Agency dropdown

You are now ready to submit a referral to The Chicago Lighthouse.

Note: if you do not set a preferred agency in your profile (above), your patient will be assigned to an agency that is closest to their home address instead of The Chicago Lighthouse.

For additional instructions, visit: Vision Refer’s documentation for doctors.

Fax or Mail:
Please complete and fax or mail our Low Vision Referral Form with a copy of the patient’s most recent eye care exam. We will contact the patient directly to schedule an appointment.

The Chicago Lighthouse
Low Vision Rehabilitation Service
1850 West Roosevelt Road
Chicago, IL 60608-1288
Phone: (312) 997-3686
Fax: (312) 997-3663

Fees & Insurance

A low vision consultation is generally covered by regular Medicare, Medicaid and most other insurance providers. Patients are responsible for any co-payments and refraction fees. The Illinois Division of Rehabilitation Services may pay for exams and assistive devices, especially if such services support employment, job retention or placement.

In the event that a patient is not covered by insurance, we do offer limited grant programs to assist patients in receiving low vision care and devices. Please do not hesitate to refer a patient to us to discuss these opportunities.


The Chicago Lighthouse Low Vision Rehabilitation Service is a specialty service. We do not conduct primary eye care exams, treat ocular disease or duplicate other services provided by referring physicians. We will reinforce to patients their need to return to their primary care provider for regular follow-up care.

For more information, please contact:

Patricia Rodriguez
Business Manager, Low Vision Clinic & Communications Center
(312) 997-3672
Email Patricia

Locations & Contact

The Chicago Lighthouse provides education, employment, independent-living, and specialized services for people who are blind, visually impaired, disabled and Veterans throughout Chicagoland. Contact us today to learn more at (312) 666-1331.

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